How can we help you?
Have a question, need advice, or want to explore what’s possible for your concept? We’re happy to help.
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Quick Order Support
Need help placing a first order or repeating a previous one? Our team assists with product availability, reorders, order entry and account setup, so you can order with confidence.
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Shipping & Delivery
We ship across Europe using trusted carriers. Contact us for clear information on lead times, tracking and delivery options, tailored to your order and location.
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Fast Response Time
We aim to respond to all hospitality and retailer inquiries within 24 hours on business days. Prefer a callback? Just let us know, we’ll schedule one.
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Billing & Payments
Questions about invoices, payment methods or credit notes? Our finance team is happy to help keep things running smoothly.
Frequently asked questions
Are all products customisable with my own logo or design?
Yes. Almost all of our products can be customised with your logo, brand colours or a unique design. You can upload your artwork directly in the design interface or collaborate with our in‑house design team.
Do you offer design support if I don’t have artwork?
Absolutely. We understand that designing artwork can be time‑consuming. Our design team is happy to assist, simply contact us via the form and tell us what you’re looking for.
Is there a minimum order quantity (MOQ)?
No. All products can be ordered from just 1 piece. This allows you to test the design and material first, before placing a larger order.
Which materials are available for your products?
We offer a wide range of premium materials, including vegan leather, linen touch and eco‑friendly Earthline. Available options are shown on each individual product page.
Are all materials durable and easy to clean?
Yes. All materials are selected specifically for hospitality use: durable, stain‑resistant and easy to clean with a damp cloth.
Are your products suitable for hotels and in‑room use?
Yes. We offer hotel information folders, in‑room presentation tools and signage designed specifically for professional hotel environments.
Do you offer products for bars and cafés?
Absolutely. Our coasters, drinks menus, menu holders and reserved signs are widely used in bars, cafés, bistros and cocktail lounges.
Do you offer branding solutions for events and weddings?
Yes. Our products are also used for event signage, table numbers and personalised décor at events and weddings.
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Partner with us and grow your business
Are you a retailer, distributor or hospitality supplier looking to expand your offering?
By becoming a Peleman reseller, you gain access to premium, locally produced and customisable products, supported by design expertise and reliable production.
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